CCC ONE Repair Facilities release 36.0.0.5050

Here's what's new in CCC ONE Estimating for Repair Facilities release 36.0.0.5050.

Notes: The availability of the features listed below may vary based on the products licensed by your company.

Diagnostic Reports "Scheduled" Filter

Diagnostic Opportunity Detail reports have been updated with a new filter called Scheduled.  This filter allows you to include or exclude vehicles that are not yet on site. 

To access this feature:

1. Click the Reports menu and select Find Report
2. Under System Reports, click on either Diagnostic Opportunity Detail or Diagnostic Opportunity Detail – Vehicles Delivered
3. Review your filter settings in the Report Editor panel on the right-hand side of the screen
4. Set the Scheduled filter to "Include" or "Exclude"
5. Click Apply to run the report

Based on your selection for the Scheduled filter, report results are returned as follows:

• Include - Lists vehicles where Vehicle In date is not checked as complete (Note: the Vehicle In date may or may not be populated)
• Exclude - Lists only vehicles where Vehicle In date is checked as complete (in other words, vehicle is on site)

 

Notes:

• Diagnostic Opportunity Detail reports are enabled with CCC Diagnostics
• Only users with appropriate security permission may run reports in CCC ONE

Figure 1

Accessing Online Help

All links to online help have been updated to launch a new Help Center home page.  

To access help from the main screen:

1. Log into CCC ONE
2. Click the Tools menu, then select Help Center

Figure 2

Added Support for SSO Login

To support enhancements to login, identity management, and SSO we've made a few updates to CCC ONE user account management.

Email Required for User Accounts

An email address is now required when creating user accounts in CCC ONE.  This ensures that users will be able to reset their password when choosing the "forgot password" option at login.  If the employee has an active user account but no email address, you'll be prompted to enter an email address in order to save changes to the employee.

Figure 3

User IDs with Reserved Domains

When creating a new user account the user ID will be validated for use of reserved domain. The system will not allow a you to enter a user ID that ends with the domain of an organization to which you do not belong.  If the ID ends in a reserved domain, a prompt is displayed with instruction to edit the user ID.

Figure 4

Password Reset When Using IdP

For repairer organizations using SSO with an Identity Provider (IdP), the ability to reset or change user account passwords has been disabled.  Shops using an IdP will no longer see the "Reset Password" button in the User tab of the Employee profile.

To manage user accounts in CCC ONE:

1. Login to CCC ONE
2. Click Configure
3. Click Employees
4. Create a new employee or edit an existing one
5. Click on the User tab to manage user account settings

Notes: 

• Users must have the following security permission to manage user accounts - Create, edit, and deactivate user login accounts
• "Reset Password" is hidden only for shops enabled with an IdP