Here's what's new in cccone.com 2023.05.12 release for Repair Facilities.
Note: The availability of the features listed below may vary based on the products licensed by your company.
Frame Sheet
Frame sheet is now available in the workfile on cccone.com. Enter setup and dimensional correction labor in the frame sheet to add a single frame line to the estimate. Once added to the estimate, you can also update the frame line entry using the frame sheet form.
To add an estimate line from the frame sheet:
- Open a workfile to the Estimate screen
- Click the dropdown arrow below the blue + button on the right-hand side of the screen
- Select Frame sheet
- Enter setup and dimensional correction labor hours
- Select Estimate position in the upper right-hand corner of the screen - Top or Bottom
- Select Add to Estimate
To update an estimate line that was added from the frame sheet:
- Click the dropdown arrow below the blue + button
- Select Frame sheet
- Edit setup and dimensional correction labor hours as needed
- Select Update Estimate
Notes: User must have Create and edit workfiles permission to edit the estimate
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Insurance Company Settings
You can now add new carriers to their insurance company list via cccone.com Settings. This action is separate from creating a new claim office profile. Once an insurance company is added to the list, you can configure claim office profiles, rates, rules, other charges, part codes, and scheduling settings from one place on cccone.com.
To add an insurance company:
- Got to Settings on cccone.com
- Select Insurance Companies
- Click Add
- Search for and select the company you want to add, then click OK
Once added you'll be directed to the insurance company landing page where you can view the carrier profile and configure carrier related settings.
Notes:
- Only users with Edit repairer profiles security permission may add new insurance companies to the repairer
- Back-end activation is required to enable configuration of claim office profiles, rates, rules, other charges, and part codes on cccone.com
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User Accounts
An email address is now required when creating new user accounts or editing existing ones. Additionally, users who login without having an email address specified in their account settings will be prompted to enter an email address that will get saved to their profile.
To update user email addresses in cccone.com:
- Go to Settings, then select My Account
- Update Email Address and save changes
or
- Go to Settings, then select Employees
- Select an Employee to edit
- Update Email Address and save changes
Note: You must have the following security permission to edit user account settings on the Employee record:
- Create, search, view, edit, and deactivate employees
- Create, edit, and deactivate user login accounts
No special permission is required to edit your own settings under My Account.
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