CCC ONE Repair Facilities release 37.0.0.6160

Here's what's new in CCC ONE Estimating for Repair Facilities release 37.0.0.6160

Notes: The availability of the features listed below may vary based on the products licensed by your company.

CCC Diagnostics: Support for multiple pre- and post- scans

Shops enabled with CCC Diagnostics now have the ability to add more than one pre-repair and post-repair scan line to the estimate from the Diagnostics screen. This allows shops to split pre- and post- scan charges into separate lines with different operations.

To access this feature:

1. Open a workfile with a standard vehicle
2. Click the Diagnostics button in the workfile ribbon bar
3. Check the procedures you want to add and click OK

Notes:

• This feature is only available to shops with CCC Diagnostics
• Procedures must be configured on cccone.com under Settings > Diagnostic Procedures
• To add multiple pre- and post- scan lines, each scan in the procedure must be configured with a different operation (None, Repair, or Sublet)

Figure 1

Central Review API: Support for returning part codes

Part codes may now be returned through the Central Review API. When the user attempts to lock the estimate, the system evaluates the workfile for routing to Central Review. This process may return part codes and automatically add them to the estimate before lock is completed. If part codes are returned, they are displayed to the user for review. Once the user closes the part codes screen, the lock process completes.

To access this feature:

1. Write a preliminary estimate and select Lock
2. Answer the Advisor prompt if needed
3. Wait for estimate lock to complete
4. If part codes returned, they will automatically be displayed
5. Click OK to dismiss the part codes screen

Notes:

• Organization part codes must be configured in the repair facility profile in order for them to be automatically added to the estimate via Central Review
• Estimate lock will still complete even if "not valid" part codes are returned through Central Review
• User must have the following security permission to lock the estimate: Lock estimates and supplements

Figure 2

Updates to support SSO login with IdP

We have added the following features to further support organizations configured for SSO login with an integrated IdP:

Link to "Login with SSO"

The CCC ONE Estimating login screen now includes a new link to "Login with SSO". Clicking on Login with SSO launches the webpage for SSO login.

To login to CCC ONE:

1. Launch CCC ONE Estimating app
2. Click Login with SSO
3. Enter user ID and password in the webpage displayed

Figure 3

Temporary Password for New Users

When creating a new user in CCC ONE, a temporary password is no longer provided. New users should login with the credentials provided by their organization.

To create new users in CCC ONE:

1. Access Configure>Employees
2. Edit an existing employee or create a new one
3. In the User tab, check the Active box
4. Enter a User ID that ends with a configured domain
5. Select Save and Close

Notes:

• The temporary password is not provided for users ending in a domain configured for SSO with IdP. All other users will continue to receive a temporary password when a new user account is created.

Figure 4

View claim status

Users now have the ability to view claim status on assignment workfiles. The Claim Status action is available on assignment workfiles only. When clicking the button, a webpage is launched to displaying claim status for the selected workfile.

To view claim status:

1. Access View>Workfiles
2. Search for and select an assignment workfile in the results displayed
3. Click Claim Status on the right-hand side of the workfile toolbar

Figure 5