Here's what's new in cccone.com 2023.11.10 release for Repair Facilities.
Notes: The availability of the features below may vary based on the products licensed by your company.
Preferred Vendors Configuration
Configuration for preferred vendors has been updated to better support preferred vendor settings across repair facility locations within an organization. We've also provided additional on-screen instruction to clarify what it means to mark a vendor as preferred.
With these updates shops will see that:
- Vendor supported vehicle makes are now always displayed on the Vendor profile
- Preferred vendor settings are now defined in a separate screen
- Multi-shop organizations can now customize preferred vendor settings by location
To mark a vendor as preferred:
- Go to Settings on cccone.com, then select Vendors
- Add a new vendor or search for and select a vendor to edit
- In the Vendor tab, scroll down to the Preferred vendor section and click Configure
- Company default settings are displayed
- Select the Part Accounts and Vehicle Makes for which the vendor is preferred
- Choose whether or not you want new locations added to the vendor to be marked as preferred by default
- Click Save in the bottom right-hand corner of the screen
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Figure 2
There are two ways you can access location level settings for a preferred vendor:
1) From the Edit preferred vendor screen
Use the dropdown in the upper right-hand corner to select your location. Can't find your location? Only locations configured as active for the vendor will be listed in the dropdown.
Figure 3
2) From the Locations tab of the vendor profile
Locations configured as active for the vendor are listed in the Locations tab. When a vendor is preferred for the location, a link is displayed in the Preferred column. Click on the link to access location specific preferred vendor settings.
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Once you are viewing location level settings you can:
- Change the preferred vendor setting to non-preferred
- Customize part accounts and vehicle makes for which the vendor is preferred
Notes:
- You must have the following security permission to edit vendors: Create, search, view, edit, and deactivate vendors
- You must have the following security permission to edit preferred vendor settings: Edit preferred vendors
- There is no change to the shop's ability to mark a vendor as preferred from the vendor profile Locations tab
- Single-store organizations will not see the "Company default" screen when editing preferred vendor settings - only location level settings apply
Copy Estimating Blend Rules
When configuring Estimating Blend Rules on cccone.com, multi-shop organizations now have the ability to copy blend rules from one location to another. For details on configuring blend rules, please refer to the following guide:
CCC Estimating Automotive - Color Blend
Notes:
- Copying blend rules to other locations is only available to repairer companies with more than one location
- User must have the following security permission to edit Estimating Blend Rules settings: Edit repair facility profile
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Diagnostic Connections
A new scan provider has been added to Diagnostic Connection settings. Shops can now configure Elitek as a diagnostic scan provider. Once configured, scans performed by the configured device will be automatically linked to the assoicated workfile within CCC ONE.
To configure diagnostic connections:
- Go to Settings on cccone.com
- Select Diagnostic Connections
- Click Add in the Diagnostic Scan Connections screen
- Select the Connection Type (i.e., your scan provider)
- Enter the device ID if required, then click OK
- Check the box to accept the Terms of Use, then click Accept
In some cases additional steps may be required to complete activation of your device. When this occurs you will be presented with additional instruction specific to your scan provider. Once all steps have been completed, the device connection status displays as "Enabled."
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