CCC ONE Repair Facilities release 45.0.00.06250

Here's what's new in CCC ONE Estimating for Repair Facilities release 25.0.00.06250

Note: The availability of the features listed below may vary based on the products licensed by your company.

Parts Dashboard Updates

Shops with Repair Workflow Parts Management functionality will find two new queues on the Parts Dashboard:

• Pending
• Action Required

These queues provide additional visibility to parts orders. Each queue displays a count of items within the queue. Clicking on the queue redirects the user to the Parts Dashboard on cccone.com where action can be taken to resolve items within the queue.

To access this feature:

1. In the desktop application, click the dashboard menu in the upper left corner of the screen
2. Select Parts 
3. Click the Pending or Action Required queue

Figure 1

Notes:

• This change is only available to shops licensed with Repair Workflow Parts Management features 
• Item detail and actions available to resolve items in the queues are only available in cccone.com
• User must have the following security permission to access the parts dashboard: Manage all aspects of parts procurement from a single dashboard

Tasks Search Criteria

When managing tasks via the Task search screen, users have a new Status criteria option called "Incomplete." This new option produces search results where tasks are not marked as "Complete" or "Canceled" - the tasks may be "Scheduled" or "Unscheduled." This provides more visibility to all open tasks.

To access this feature:

1. In the desktop application select View, then Tasks
2. Select Advanced Search
3. Click the Status criteria, then select Incomplete
4. Enter additional criteria as desired, then click Search

Figure 2

Notes:

• Results include tasks with a status of "Scheduled" or "Unscheduled"
• Results may include tasks with or without a Due Date specified

Work Hours Settings

When managing Work Hours settings, Copy Calendar functionality has been updated to show the Available Locations (and subsequent Selected Locations) in alphabetical order.  For MSOs with a large list of Available Locations, this update will improve efficiency and accuracy. 

To access this feature:

1. In the desktop application select the Configure menu, then select Work Hours
2. Select either Work Hours calendar - Production or Customer Service
3. Select Copy Calendar

In the Copy Calendar fly-out, you'll notice the list of available locations is now in alphabetical order.

Figure 3

Notes:

• The location name listed in Available Locations is sourced from the repair facility profile Address and Contact Information "Short Name" field
• As locations are selected, the Selected Location list is also sorted in alphabetical order

Workfile Tracking Information

When editing Tracking Information in the workfile Contacts tab, users will find the Location field more usable. In select circumstances, the Location value on the workfile may be changed. The list of available locations is now wider to show longer location names. This list is also sorted alphabetically making it easier to find a location in the list.  

To access this feature:

1. In the desktop application, open a workfile to edit
2. Go to the Contacts tab
3. Under Tracking Information on the right-hand side of the screen, select Location

Figure 4

Notes:

• The Location field is not generally enabled for edit. Location can be changed when the following conditions are true:  
  • Workfile is not read-only - user must be online and have permission to edit the workfile
  • Workfile is not from an assignment
  • Workfile is created from an imported EMS estimate
• User has access to more than one location in the MSO or IA Company
• The following security permission is required to edit workfiles: Create and edit workfiles
• Only repair facilities licensed with Repair Order Management features may create workfiles from an imported EMS estimate

Build Sheets Parts Filtering

Shops licensed with build sheets now have enhanced parts filtering when build sheet data is applied to the workfile. When build sheet data exists, the parts database automatically filters parts based on build sheet data. The filter can then be changed to one of the standard filter options if desired.

To access this feature:

1. Open a workfile where build sheet data has been downloaded
2. Go to the Estimate screen
3. Click on the MOTOR tab to view the parts database

When parts are filtered with build sheet data, the Filter button is purple and displays as "Filter: Build Sheet".

Figure 5

Figure 6

Notes:

• Only shops licensed with the following feature will have parts filtering with build sheet data: BLDSH - Build sheets
• User must have the following security permission to access the parts database: Create and edit workfiles
• Build sheet data may only be downloaded on workfiles created/edited on cccone.com or the CCC ONE Repair Facility mobile app
• Build sheet data is automatically downloaded when VIN is decoded via cccone.com or the mobile app
• When build sheet data is downloaded, the Vehicle Equipment Report is also saved to the workfile and available to view in the Attachments tab
• If build sheet data was not available when VIN was decoded, the Vehicle Equipment Report is still saved to the workfile and available to view in the Attachments tab