cccone.com Release 2024.08.02

Here's what's new in cccone.com release 2024.08.02 for Repair Facilities.

Note: The availability of the features below may vary based on the products licensed by your company.

Action Center: Vendor Messages

The Action Center on cccone.com now includes a new sub-category under Vendors called "Messages." This sub-category includes notifications for vendor conversations initiated through the Vendor Chat feature. Notifications displayed for the vendor includes the most recent messages from the vendor. The user also has the option to reply to the vendor from the notification.

To access this feature:

1. Go the the Action Center on cccone.com
2. Click Vendors on the left-hand side of the screen, then click Messages
3. Select a notification from the list to view message detail
4. Click Reply in the message detail to write a response to the vendor

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Notes:

• Messages section will only display notifications when new messages are received from the vendor
• Users can also set up a notification group for Vendor Message notifications

Payroll: Timecard Search (by Punch)

Shops enabled with Repair Workflow Labor Management features now have the ability to search Timecards on cccone.com. Timecards are created when a given employee clicks "Clock-in" on the CCC ONE Timecard application or within the My Work dashboard in the desktop application. 

Follow these steps to access timecards:

1. In the main menu select, Payroll > Timecards
2. Specify search criteria as desired, then click Search
3. Change the search results view by clicking the View button in the upper right corner

Ultimately, shops may search for timecards by "punch" or by day:

By Punch - Returns a single row per timecard session. A timecard session represents the time clocked by a single employee from clock-in to clock-out.

By Day - Returns a single row per day. A given day may include multiple timecard punches.

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Notes:

• Shop must be licensed with the following product to access timecard search: Repair Workflow Labor Management
• User must have the following security permission to access timecard search: Timecards - Create, search, view, edit, and forcibly clock-out timecards
• Only timecard search capability is available at this time. Edit capability will soon be available in an upcoming release.
• For this release, results displayed represent timecards By Punch only. Timecards By Day will be available in an upcoming release.