Here's what's new in Version 24.10 CCC Repair Facility for iPhone
Note: The availability of the features listed below may vary based on the products licensed by your company.
Support for Predictive Total Loss
Additional AI functionality is being introduced into the CCC ONE mobile application for repair facilities. For select carriers, shops will be able to request a total loss prediction before writing an estimate with Jumpstart.
To access this feature:
- Open an assignment without an estimate on the mobile app
- Go to the Photos tab and capture required damage photos - 4 corners of the vehicle plus 3 damage close ups
- Select the Estimate tab
- Tap Predict Total Loss
Damage photos are sent and processed by AI. The app displays a progress screen until a prediction result is returned. Possible prediction outcomes are:
- Predicted Repairable
- Probably Total Loss
- Predicted Total Loss
- Unknown
When a prediction result is returned, an event is saved to the workfile. This allows the user to view the predicted result in workfile event history, as well as view the result again within the mobile app.
Figure 1
Notes:
- This feature is only available on assignments from carriers where Predict Total Loss is enabled
- The Predict Total Loss action must be run before estimate lines are written
- The Predict Total Loss action is optional - shop can write an estimate with Mobile Jumpstart without selecting the Predict Total Loss action
- The following damage photos are required to get a total loss prediction: Left Front, Right Front, Right Rear, Left Rear, Damage Left, Damage Center, Damage Right
- Only standard mobile users with permission to edit workfiles may access this feature - feature is not available to technician users