cccone.com release 2024.09.13

Here's what's new in cccone.com release 2024.09.13 for Repair Facilities.

Note: The availability of the features below may vary based on the products licensed by your company.

Settings: Scan devices

When adding a new diagnostic scanner to Diagnostic Connection settings, the shop can now see the types of services offered by the scan provider.  Services that may be displayed include:

• Scan
• Calibration
• ADAS
• Inspect

To configure diagnostic scan devices:

1. Go to Settings on cccone.com
2. Select Diagnostic Connections
3. Select Add
4. Select Connection type and enter any additional required information, then click OK
5. Accept the Terms of Use

If additional action is required, you'll be presented with the Connection pending... screen.  Once all requirements have been met, device status will be updated to Enabled.

Figure 1

 

Notes:

• The following security permission is required to edit Diagnostic Connections: Edit repairer profile or Edit repair facility profile

Insurance Review: Accept and Edit

Shops now have the ability to accept insurance change requests without locking the estimate. This allows the shop to apply requested changes from the insurance company and continue to edit the estimate.

 

To access this feature:

1. Open a workfile where an insurance change request has been received
2. Select View on the change request item in the Workfile alerts pop-up
3. Click Accept and Edit in the change request fly-out

When accepted, a preliminary supplement is generated and all insurance proposed changes are automatically applied. Then you can continue to update the estimate as needed. When ready, lock the estimate as usual by selecting the lock estimate action.

Figure 2

 

Notes:

• User must have the following security permission to accept changes on an insurance change request: Create and edit workfiles
• Separate events are logged to the workfile for Accept and Lock, Accept and Edit, and Reject and Edit
• There is no change to existing behavior for Accept and Lock and Reject and Edit actions
• The Accept and Edit action is considered an accepted change request when the supplement is ultimately locked. Until locked, the change reuqest remains in "Pending" status.
• The Accept and Edit action will be tracked on the Insurance Review system report as a separate status

CCC Payroll: Edit work hours on paysheet

Shops enabled with CCC Payroll now have the ability to specify pay period work hours for flat rate/commission employees within the employee paysheet. These work hours are sent with paysheet data to our payroll integration partner, Check. The work hours entered are displayed on the employee paystub and used to calculate the overall piece rate earning for the period.

 

To access this feature:

1. Open a pending pay period to Edit
2. Select a flat rate/commission employee paysheet, then click Edit
3. In the Flat Rate/Commission Pay toolbar, select Work hours
4. Edit the work hours value and click Save

Figure 3

Figure 4

Notes:

• This feature is only available to shops licensed with the following product: CCC Payroll
• User must have the following security permission to edit employee paysheets: Create, search, view and edit pay periods
• When the pay period is first opened, flat rate employee work hours default to 8 hours per normal work day in the pay period.  For example, a 7 day pay period from Monday to Sunday equates to 40 work hours - 8 hours for each regular week day.
• Updating the employee's work hours for the pay period applies only to that pay period. The next pay period will return to default work hours.

CCC Payroll: Download checks & paystubs

Shops enabled with CCC Payroll now have the ability to download and print employee paychecks and paystubs from the payroll detail screen once payroll has been submitted. Previously these link were only available when payroll status was "Paid."

 

To access this feature:

1. Go to the Payroll summary screen on cccone.com
2. Select Submit Payroll and confirm the action to submit
3. Once payroll is submitted, select View payroll
4. Select Download paper check and Download paystub links as desired

Figure 5

Notes:

• This feature is only available to shops enabled with the following product: CCC Payroll
• User must have the following security permission to submit payroll: Payroll - Manage payroll activities as an authorized signatory for the organization
• Download links for paper checks and paystubs are available for all payroll statuses except Draft