Here's what's new in cccone.com release 2024.12.18 for Repair Facilities.
Notes: The availability of the features below may vary based on the products licensed by your company.
CCC Amplify: Reputation Management
CCC Amplify customers now have access to Reputation Management features in their digital profile on cccone.com. CCC Amplify integrates with Uberall, a third party provider, to manage your business profile and online reviews.
To access this feature:
- Go to Settings on cccone.com
- Select Digital Profile (previously called Public Website)
- Click Reputation Dashboard
Notes:
- User must have the following security permission to access their Digital Profile: Edit repair facility profile
- Shop must have licensed the following production to access Reputation Management features: CCC Amplify
Source Parts: Insurance Alternatives Indicator
Previously we introduced insurance part options in the Source Parts screen. Part results may include additional alternatives provided by the insurance company. These parts were identified by showing either an insurance icon or warning icon displayed on the result line.
This release we've updated iconography for insurance provided alternatives:
- Insurance icon - Indicates insurance alternative where the vendor is in the shop's list of configured vendors
- Insurance icon with red "no" symbol - Indicates insurance alternative where the vendor has not been configured by the shop
To access this feature:
- Open a workfile with an insurance company and estimate lines
- Go to the Estimate screen
- Click Source Parts at the top of the screen
- Click any green tag displayed on the right-hand side of the estimate
Notes:
- Insurance part options are only available where an insurance company is specified on the workfile
- Part options from shop configured vendors will always be listed first in Source Parts results
- Insurance part options from vendors that are not configured may still be added to the estimate but may not be available for electronic ordering
- User must have the following security permission to Source Parts: Create and edit workfile