Here's what's new in CCC ONE Estimating for Repair Facilities release 50.0.0.2060.
Note: The availability of the features listed below may vary based on the products licensed by your company.
Diagnostics: Dashboard usability
Shops enabled with CCC Diagnostics Workflow will find the following usability enhancements have been made to the Diagnostic Dashboard in the desktop application.
- Total item count displayed for queue groups
- Queue groups remain expanded
These enhancements were made based on user feedback. Now you can see the total count of items in Pre-repair, Post Repair, and Calibration queues. You can also expand all groups and they will remain expanded as you click to view items within the individual queues.
To access this feature:
- Log into the desktop application
- Select the menu button in the upper left-hand corner of the screen
- Select Diagnostics
Notes:
- Shop must be licensed with the following product to access the Diagnostics Dashboard: CCC Diagnostics Workflow
- User must have the following security permission to access the Diagnostics Dashboard: Diagnostics Dashboard - Manage exceptions on diagnostic workfiles
Diagnostics: Ignore Item
Shops enabled with CCC Diagnostics Workflow now have the ability to "ignore" items that appear in the Pre-repair Scan queues. Specifically, items in "No Scan Event" and "No Estimate Line" queues.
To access this feature:
- Log into the desktop application
- Click the menu button in the upper left-hand corner of the screen
- Select Diagnostics
- Select either No Scan Event or No Estimate Line queues under Pre-Repair Scan
- Select an item displayed in results, then click Ignore
Once an item is set to ignore, it is removed from all Pre-Repair Scan queues. The item will also be excluded from Post-Repair Scan queues. In the event a scan is performed or a scan line added to the estimate, the workfile may reappear in exception queues.
Notes:
- Shop must be licensed with the following product to access the Diagnostics Dashboard: CCC Diagnostics Workflow
- User must have the following security permission to access the Diagnostics Dashboard: Diagnostics Dashboard - Manage exceptions on diagnostic workfiles
- The user is prevented from completing the "ignore" action if either a scan event or scan estimate line exists on the workfile
Diagnostics: Calibration recommendations
Shops enabled with CCC Diagnostics Workflow have the convenience of scan-provider recommendations for vehicle-specific calibration operations. CCC ONE is now returning additional operations and values so that scan providers can return more precise recommendations. As a part of these enhancements, CCC ONE now includes Labor Type, Labor Time and Operation (assuming these values are received from the scan provider).
To realize the benefit of this feature:
- Open a workfile with a vehicle specified
- Click Diagnostics to review applicable diagnostic procedures
Rows with a purple “pulse” icon indicate calibrations recommended by the scan provider. Each calibration recommendation from the scan provider may now show an Operation (Repair, Sublet or Other) as well as a corresponding Labor Type and Labor Time.
Notes:
- Shop must be licensed with the following product to access the Diagnostics Dashboard: CCC Diagnostics Workflow
- User must have the following security permission to access diagnostics recommendations within the workfile: Create and edit workfile
- Each time the Diagnostics action is triggered, calibration recommendations may appear
- Calibration recommendations are contingent on scan provider participation - some scan providers may not support calibration recommendations