Here's what's new in cccone.com release 2025.03.14 for Repair Facilities.
Note: The availability of the features below may vary based on the products licensed by your company.
Settings: Parts Return Reasons
Shops enabled with Repair Workflow Parts Management functionality can now manage Parts Return Reasons on cccone.com.
A part return reason is required when creating a new credit memo in CCC ONE. When selecting a reason, the list of available options is defined in settings.
To access part return reasons settings:
- Go to Settings on cccone.com
- Select Parts Management
- Scroll down to Parts return reasons, then click Configure
Add new return reasons and activate/deactivate existing ones. When finished making changes, click Save.
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Notes:
- Shop must be licensed with the following product to access part return reasons: CCWPT - Parts Management
- User must have the following security permission to edit part return reasons: Edit repairer profile
- Users with the following security permission will have read-only access to part return reasons: Edit repair facility profile or Search and view profiles (read-only)
- When adding new reasons to the list, reason code name must be unique
- Once a reason is saved to the list, reason code name cannot be changed
- Once a reason is saved to the list, the item cannot be deleted - it can only be activated or deactivated