If you are unable to upload EMS through Autoverse (AVAM) Portal due to the error: "Transaction Type F for EMS data selected for upload is not supported" or EMS files are not available, follow the steps below to adjust the Audatex estimate.
From Audatex, verify that the Final Bill checkbox was not selected during the export process.
- To indicate a Final Bill, enter a manual line in the file (ex. Supplement for Final Bill).
- Select the claim in the Audatex work list and choose Update Status Only.
- Select the Complete Estimate, Notes, Forms.
- De-select Final Bill and click OK.
- Re-extract EMS and re-try upload.
NOTE: Also remove any ADxE Tire database line entries in workfile and replace with manual lines.