If you are unable to save and/or lock a CCC Estimating estimate / supplement due to the following error:
Workfile Detail Tabs Available: Contacts, Insurance, Inspection, Statements, Vehicle, Estimate, Rates, Attachments, Settlements, Total Loss, Notes, Events, Forms, ---> Machine Name: XXXXXXXX, Thread ID: Thread Principal: System.Security.Principal.GenericPrincipal
CCC.Framework.CCCException: Error occurred while persisting estimate data.
- Verify each tab in the workfile contains all the necessary information such as Repair Facility business phone number, Inspection information and vehicle owner information.Lock
- Click on each tab, enter all necessary information and save after each tab.
If this does not resolve the issue, please contact CCC Technical Support.