The information below will help guide you in setting up your Valuation (Total Loss) Condition Ratings in CCC Estimating.
Click on a topic below.
Adding a Valuescope (Total Loss ) ID
Entering Zip Code into a Workflile
Entering Vehicle Conditions
Inspection Guidelines
Adding Valuescope (Total Loss) ID.
In order to access the Total Loss tab and enter Vehicle Conditions and Categories, you will first need to add a Valuation (Total Loss) ID to the Insurance Profile. The Valuation (Total Loss) ID is assigned by the Insurance Company.
- Select Configure, then Profiles from the menu bar.
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Select the claim office profile in which you want to add the Valuation ID, and then select Edit from the mini-toolbar.
- Click the Valuation User IDs link.
- Select Add from the toolbar. The Valuation User ID screen opens.
- Enter your information in the appropriate fields, and then click OK.
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Select Save or Save and Close button.
Related article: How to Add a Valuation ID
Entering Zip Code in Workfile
A valid zip code is required in both the Contacts tab, as well as the Total loss tab for the Vehicle Conditions and Categories.
Entering Vehicle Conditions in Total Loss Tab
To access the Vehicle Conditions in the Total Loss Tab:
- Open, or create a workfile.
- Select the Total Loss tab.
- Select the Condition tab.
- Enter the Overall Vehicle Condition ratings.
- If any condition deviates from "average", click on the Condition note icon to the right of each condition and enter a note explaining the selected condition.
Inspection Guidelines for Vehicle Condition
These four condition levels are: Below Average, Normal, Above Average, and Exceptional.
The vehicle's age is an important factor in a vehicle’s relative condition and is addressed via three age groups: current year through four years of age, five through nine years old, and ten years and older. A vehicle with a model year of the current calendar year or newer will be considered “0” years.
The following legend provides definitions of terms used in the matrices.
Overall
- One area may not represent the overall condition of that category
- Numerous or many is five or more; some or few mean between two and four. These counts are for the entire vehicle.
- Deep damage extends below the surface level. For example, a finger nail dragged over the area will catch.
- Large is more than one inch; small implies an inch or less.
Exterior
- Glass - If a windshield is cracked it should be handled as unrelated prior damage. A bulls-eye is a chip and a star is a crack.
- Glass includes all panes of glass, with the primary consideration given to the windshield.
- Sheet metal also includes composite body panels.
- A ding is a small dimple that does not cause curvature in the surrounding sheet metal. A dent is a large indentation, which causes a depression or contouring in the immediate area.
- Bed area of pickup trucks may show wear from usage and this should be considered normal. Evaluate condition based on external panels, and use unrelated damage estimates for excessive damage to the bed area.
- Trim includes bumpers, wheel rims, grille, door handles, outside mirrors, moldings, body cladding, headlight and taillight lenses - any exterior component excluding non-factory accessories.
- Convertible hard top exterior is Sheet Metal.
Interior
- Convertible soft top and interior is Headliner.
- Sun visors are taken into consideration with the Headliner. Primary consideration should be given to entire headliner.
- Carpet includes all permanent floor coverings and interior trim panels.
- Dashboard also includes steering wheel, console, cup holders and glove box as well as vents, gauges and all components of the instrument panel.
Tires
- To calculate the % of tread remaining, divide the current tread depth by the original new tread depth of the tire. Round up to the nearest whole percentage i.e. 3/11 (0.2727)=28%
- Exact new tire tread depth is available in the estimating tire database.
- Typical new tread depth on a car tire is 11/32”; low profile is 9/32"; typical pickup, van or utility vehicle is 14/32”; over-sized tire is 21/32”.
- Mismatched brands of tires (per axle) could be handled with a prior damage estimate.
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