CCC ONE for Repair Facilities release 51.0.0.3200

Here's what's new in CCC ONE Estimating for Repair Facilities release 51.0.0.3200.

Note: The availability of the features listed below may vary based on the products licensed by your company.

Source Parts: Usability Enhancements

Shops will no longer get redirected to cccone.com when clicking Source Parts on the workfile. Similar to Checkout, Source Parts functionality will launch in a separate fly-out without leaving the workfile in the desktop application. The shop can make all its part sourcing decisions at once and expect estimate lines to update accordingly.

To access this feature:

1. Open a workfile with repair and/or replacement lines
2. From the Estimate screen, click Source Parts
3. Review part alternatives for the first part and update selection as desired
4. Click Next to review alternatives for the next part
5. When finished, click Done

The Source Parts fly-out closes and the workfile screen is refreshed. Estimate line detail is updated to reflect alternate part selections.

Notes:

• User must have the following permission to access Source Parts and update the estimate: Create and edit workfiles
• Source Parts includes all part lines with replace, repair, or section operations
• Replace and Section lines may be changed to Repair lines (and vice versa) via the Source Parts fly-out
• User must click Done in the Source Parts fly-out for alternative selections to be saved to the workfile
• If user cancels out of the Source Parts fly-out before clicking Done, system displays a warning that changes may be lost

Build Sheets: Download Verified Build Data

Shops licensed with Build Sheets may now download build data via the desktop application from manufacturers using OEM Verified Build Data. Functionally, there is no change to the end user experience in receiving build data. When build sheet or build data is present on the workfile, enhanced parts filtering is available. Also, the Vehicle Equipment Report may be saved to the workfile.   

To download build data from within CCCONE RF Desktop:

1. Create a new workfile
2. Enter customer information, then select the Vehicle tab
3. Enter VIN and "tab" or click Decode
4. If more than one model is returned, select a model and click Next, otherwise click OK
5. Build data is downloaded automatically

Once data is saved to the workfile, enhanced parts filtering is available in the desktop application and on cccone.com.    

Notes:

• Only shops licensed with the following feature may access build data from within CCCONE Desktop:  Build sheets
• User must have the following security permissions to download build sheets:  Create and edit workfiles
• Not all manufacturers provide factory build data. The Vehicle Equipment Report will still be automatically retrieved where build sheet data is not supported.

Diagnostic Recommendations

Support for Multiple Scan Providers

Diagnostic Recommendations now supports multiple scan providers when retrieving diagnostic recommendations on the workfile. If more than one scan provider with ADAS services is configured, the user is prompted to select a provider when getting diagnostic recommendations.

To access this feature:

1. Open a workfile with a standard vehicle
2. At the top of the workfile screen, select Diagnostics
3. If prompted with a list of providers, click on a provider

Once a provider is selected, diagnostic recommendations are retrieved from the specified provider. The Review Diagnostic Procedures screen is displayed so the user can select procedures to add to the estimate.

Notes:

• Shop must be licensed with the following product to access the Diagnostics Dashboard: CCC Diagnostics Workflow
• User must have the following security permission to access diagnostics recommendations within the workfile: Create and edit workfile
• Each time the Diagnostics action is triggered, calibration recommendations may appear
• Calibration recommendations are contingent on scan provider participation - some scan providers may not support calibration recommendations 

Usability Enhancements

More information is available in the Review Diagnostic Procedures screen access from the workfile. The following updates were made:

• Updated sort order of procedures
• Added columns for System, Sub-system, and Level
• Added Level, Labor Type, and Labor Hours to the recommendation detail fly-out

Sort Order

The list of procedures now sorts information as follows:

• Recommendations from a scan provider are listed first, followed by the shop's configured procedures
• Procedures are then listed by scan type in the following order - Pre-repair, In-process, Post-repair, then Calibrations
• Following scan type, procedures are listed by Description, then Level value

Additional Columns

System, Sub-system, and Level columns were added to provide more information on screen for calibration recommendations. Previously the information displayed in these columns was only visible in the detail fly-out launched when clicking the purple pulse icon.

Recommendation Detail

User clicks the purple pulse icon to view recommendation details. This fly-out was updated to include Level, Labor Type, and Labor Hours.

To access the Review Diagnostic Procedures screen:

1. Open a workfile with a standard vehicle
2. At the top of the workfile screen, click the Diagnostics button

Notes:

• Shop must have the following licensed product to access diagnostic recommendations: CCC Diagnostics Workflow
• User must have the following permission to edit the workfile: Create and edit workfile
• Each time the Diagnostics action is triggered, calibration recommendations may appear
• Calibration recommendations are contingent on scan provider participation - some scan providers may not support calibration recommendations