Here's what's new in CCC ONE Estimating for Repair Facilities release 53.0.00.06270
Note: The availability of the features listed below may vary based on the products licensed by your company.
Central Review
Change Request Summary Report
Shops enabled with Central Review Redline functionality now have access to change request details in the Change Request Summary report. A new page was added to the report that includes all the exception detail and review notes from the change request form.
To access this feature:
- Open a workfile with Internal Changes Requested
- Click the link to view change request details in the orange warning bar at the top of the screen
- In the Change Request pop-up, click the Change Request Summary button in the toolbar
Following the estimate totals section you'll find a page called Changes Requested. This page has four sections. Each section matches the tabs available in the Change Request pop-up.
- Notes
- Lines
- Rates
- Totals
Each section includes the changes recommended by the reviewer, including all notes and tags.
Notes:
- Shop must be licensed with the following product to for Central Review functionality: Central Review
- Back-end activation of the following client feature is required to enabled Central Review Redline functionality: Enable Central Review Redlining
- Once a change request is viewed, the Change Request Summary report is added to the Print Workfile Documents window and the Attachments tab
- Changes Requested detail in the Change Request Summary report is not yet available on insurance change requests
Calibration Guidelines
Review Calibration Guidelines
Shops enabled with Calibration Guidelines now have access to scan provider diagnostic and calibration recommendations on communicated workfiles. When the shop receives an assignment from an insurance company configured for Calibration Guidelines, the shop may get scan provider recommendations on the workfile. This feature does not include the Diagnostics Dashboard, manual scan events, or shop procedures. However, scan provider recommendations can be obtained on the workfile under certain conditions.
To access this feature:
- Open a communicated workfile (see notes below)
- Click the Diagnostics button
- If prompted, select a scan provider
- Select one or more items in the Review Diagnostic Procedures window, then click OK
Selected operations are added to the estimate under the Vehicle Diagnostics group. Operation, price, and labor details are populated based on the information returned by the scan provider in the diagnostic procedures window. A procedures reviewed event is also logged to workfile event history each time the user attempts to get calibration recommendations on the workfile.
Notes:
- Shop must have the following product line enabled on this license to access this feature: DNGCG - Calibration Guidelines
- Workfile must be a communicating workfile - Open Shop, DRP assignment, or externalized
- Insurance company on the workfile must be configured with a scan provider
- Shop location must have a corresponding scan provider configured with ADAS services enabled
- User must have the following security permission to access diagnostic procedures on the workfile: Create and edit workfiles
- This feature is separate from CCC Diagnostics - Shop must have Diagnostic Workflow to access to the Diagnostic Dashboard, manual scan event capability, and the ability to create shop procedures
- The procedures reviewed event logged to the workfile includes the following information: scan provider name, number of procedures returned, number of procedures added to the estimate