Here's what's new in CCC ONE Estimating for Repair Facilities release 58.0.0.2060
Notes: The availability of the features listed below may vary based on the products licensed by your company.
Diagnostics
Recommendation Updates
The following enhancements have been made for shops utilizing diagnostic recommendations:
- Request for recommendations now includes line labor hours
- Recommendations returned now includes the provider-defined description
When selecting the Diagnostics action, CCC ONE provides detailed estimate information to configured scan providers so the provider can return more precise recommendations. This data now includes estimate line labor hours.
When procedures are returned by the scan provider, the Review Diagnostic Procedures window now displays the provider-defined description in results returned. Previously, all procedures were mapped to one of the 23 diagnostic operations listed in the MOTOR database. When adding a procedure to the estimate, the provider-defined description is also used to populate the estimate line description.
To access the Review Diagnostic Procedures screen:
- Open a workfile with a standard vehicle
- At the top of the workfile screen, click the Diagnostics button
Notes:
- Shop must be licensed with the following product to access diagnostic procedures on the workfile: CCC Diagnostics or Calibration Guidelines
- User must have the following permission to edit the workfile: Create and edit workfile
- Procedures from a provider will only be returned when the shop has a diagnostic scan device configured with ADAS services enabled
- For shops enabled with Calibration Guidelines, workfile must be an assignment (Open Shop or DRP) and the insurance company on the workfile must be configured with a scan provider to view diagnostic procedures
- Estimate line description is limited to 60 characters
- If provider recommendations do not include a provider-defined description, the MOTOR database description for the diagnostic operation will be used
Consumer Financing
Sunbit SDK
We have incorporated a new Sunbit tool that allows shops to send pre-qualification and checkout links directly to consumers from CCC ONE Desktop. Additionally, shop users will have improved visibility into the consumer's stage in the financing process.
Integrating this SDK into CCC ONE will eliminate the shop dependency on UpdatePlus in order to use consumer financing features. As a result, all shops will be able to access and utilize these features.
To send a pre-qualification link to a consumer from outside of a workfile, follow these steps:
- Log in to CCC ONE Desktop
- Open the Action menu and select Send Link to Finance Pre-qualification
- This will open the Sunbit screen, allowing you to confirm the customer's details and share the link.
To send a pre-qualification or payment link to a consumer from a workfile, follow these steps:
- Log in to CCC ONE Desktop
- Navigate to the View menu and select Workfiles
- Open a workfile
- On the workfile header, click on Consumer Financing
Notes:
- User must have the following permissions:
- Edit Repair Facility Profile — to configure Consumer Financing settings
- Create and Edit Workfiles — to launch Consumer Financing from inside a workfile
- Please refer to Sunbit onboarding and Consumer Financing Guide for additional details