Here's what's new in cccone.com release 2026.03.13 for Repair Facilities.
Note: The availability of the features below may vary based on the products licensed by your company.
Central Review
Central Review API Settings
For shops enabled with Central Review and the Central Review API will find that the total number of worklists that can be created has increased. Previously the limit was 99. Now, users can create up to 9,999 unique worklists.
To configure these settings:
- Go to Settings on cccone.com
- Select Central Review
- Add, Delete, and Edit worklists as desired
Notes:
- Shop must have the following licensed product to access Central Review settings: Central Review
- Activation of the following feature is required to access Central Review settings: Enable Central Review API
- User must have the following security permission to edit Central Review settings: Edit repairer profile
Deposits
Search & Edit
Shops with Repair Workflow Repair Order Management now have the ability to manage deposits on cccone.com. A deposit is a collection of receipts that can be exported via select accounting connections. Users with appropriate permission can now do the following on cccone.com:
- Search for existing deposits
- Create new deposits
- Edit and void existing deposits
To access this feature:
- Select the main menu button in the upper left corner of the screen
- Select Accounting, then select Deposits
- To create a deposit, select New deposit
- Select an existing deposit in search results, then select View or Edit for deposit details
Within the Deposits search screen, users may customize the results list displayed. Click the Settings button in the toolbar on the right side of the screen. Add, remove, and define the order of columns displayed. Click on a column header to sort results in ascending or descending order.
Notes:
- Shop must be licensed with the following product to access this feature: Repair Workflow Repair Order Management
- User must have the following security permission to access this feature: Create, search, view, and void deposits
- Deposits may only include receipts created within the last 30 days
- To export deposits to accounting, shop must have a Lawson accounting connection configured within CCC ONE
Workfile
Photos & Attachments
The display icon and tooltip has been updated for the workfile Photos screen. The icon displayed in the left bar is now a paperclip. When hovering over the button, the tooltip displayed is now Photos & Attachments.
To access this screen:
- Select a workfile in the Workfiles view on cccone.com
- Open the workfile using either View or Edit actions
- In the left bar, click on the Photos & Attachments button
Notes:
- User must have one of the following security permission to open workfiles: Search and view (read-only) workfiles or Create and edit workfiles
Dealer Management
DMS Connection Settings
Shops with DMS integration to CCC ONE now have the ability to configure multiple accounting profiles in DMS Connection settings. Accounting profiles allow the shop location to export sales and payments data to different accounts as needed.
Additionally, shops with a Tekion connection now have the ability to enable supplemental exports to the DMS. This feature allows the shop to export accounting variances to the DMS when a repair order is reopened, then closed again.
To access DMS Connection settings:
- Go to Settings on cccone.com
- Select DMS Connections
- If not already enabled, set the DMS connection switch to Enabled
- Enter required information
- Add the Standard (default) accounting profile and Save
- Select Add profile to create another accounting profile and Save
When multiple profiles exist, you can choose which profile should be used on the workfile via the DMS Activity screen.
Notes:
- To access DMS Connection settings, the following product must be licensed by the repairer: Dealer Management
- User must have the following permission to access DMS Connection settings: Edit repair facility profiles
- For shops already enabled with DMS connections, existing DMS Connection settings have been automatically converted to the Standard (default) accounting profile
- For shops newly enabling a DMS connection, all required fields and the Standard (default) accounting profile must be configured before data from CCC ONE can be exported to the DMS
- The supplemental export setting is available only for shops selecting Tekion as the Dealer Management System in DMS Connection settings
- The ability to select an accounting profile other than the default profile is only supported in CCC ONE Desktop version 59 or later
- The ability to export supplemental accounting variance is only supported in CCC ONE Desktop version 59 or later