Backing Up and Restoring CCC ONE® Files

Backing up your files

1. Exit CCC ONE.
2. Navigate to the directory that corresponds to your operating system.

• C:\Program Data\CCC Information Services

3. Copy the CCC ONE folder to a backup device or folder location.
4. For non-network installations, copy the files located in C:\CCC\WORKFILES\ to your backup device (If your drive is assigned to a letter other than C, substitute that letter).
   
   On a network installation, copy the files located in the shared data location that you created when you installed CCC ONE, e.g., E:\CCC\WORKFILES\ (If your drive is assigned to a letter other than E, substitute that letter).

Restoring a backup

1. Exit CCC ONE.
2. Navigate to the directory that corresponds to the operating system on your machine:

• C:\Program Data\CCC Information Services

3. Delete the CCC ONE folder if it exists.
4. Navigate to the backup device or location, and then copy the CCC ONE folder.
5. Paste the CCC ONE folder to the folder location that corresponds to the operating system on your machine:

• C:\Program Data\CCC Information Services

6. For non-network installations, copy the backed up files (which had been located in C:\CCC\WORKFILES\ on your old computer), and paste them in C:\CCC\WORKFILES\.(If your drive is assigned to a letter other than C, substitute that letter).
   
   On a network installation, copy the backed up files (which had been located in the shared data location E:\CCC\WORKFILES\ on your old computer), and paste them in E:\CCC\WORKFILES\, (If your drive is assigned to a letter other than E, substitute that letter).
7. Log in to CCC ONE.

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