When launching the DRP Scorecard Dashboard in CCC Estimating for the first time, you will be prompted to log in.
If you entered in the incorrect credentials, the login attempt will fail. Any subsequent attempt to launch the dashboard will give an Oracle Access Error.
To resolve:
- Close out of CCC Estimating.
- Re-login to CCC Estimating.
- Open the DRP Scorecard Dashboard.
- Enter your same CCC Estimating credentials that you used to login in from step 2 above.
*KA5370