The CCC® Scorecard is designed to provide an easy to use guide to view Key Product Indicators (KPI’s) and help shop’s improve their performance. This will also help bring transparency in how shops are performing within insurance companies’ Direct Repair Programs (DRP).
This article provides guidance on how you can utilize the CCC Scorecard to view your Repair Facility’s (RF) performance. You can pinpoint the reason for the performance and take action to improve performance.
The Shop View is specifically designed for the individual at the Repair Facility who is responsible for the performance of the Repair Facility. Shops can use this scorecard information to help improve their performance within the direct repair program and improve the probability of getting more claims
from the insurance company