Repair Cost Predictor is an AI based feature that allows shops with CCC® Engage to provide an instant repair cost range for Carwise based Online Photo Estimate requests.
Once enabled via Carwise settings in CCC ONE, CCC's advanced AI will review photos submitted by customers to determine a potential repair cost range. The range will be returned back to the customers instantly. After receiving the range, the customer has the option to request a written estimate from the shop or book an appointment directly (if appointments are enabled). The shop will receive the range provided to the customer if the customer requests a written estimate or books an appointment.
If the AI cannot determine a range based on customer photos provided, the customer is informed that photos require additional review by the shop in order to provide a written estimate.
Notes:
- Online Photo Estimate functionality must be enabled in order to enable Repair Cost Predictor
- Shop must be licensed with CCC® Engage to enable Online Photo Estimate and Repair Cost Predictor
Figure 1