If the supported Languages listed on Carwise.com appear incorrect and do not match what you have specified in your CCC Estimating Repair Facility profile, you will need to refresh the RF profile settings in order to update them on Carwise.com.
To correct, configure Carwise from the Repair Facility profile (Repair Management -> Carwise) :
- Remove checkmarks for all languages you currently have listed.
- Finish the Carwise setup and save your profile.
- Wait a few minutes.
- Go back into the Carwise configuration and re-check all languages that you want to be listed.
- Finish the Carwise setup and re-save your profile.
- After a few minutes, Carwise.com should update to show the correct languages you have selected.