If you are not able to print a Final Bill for a workfile in CCC Repair Workflow, verify that the file has been converted to a Repair Order.
The option to print a Final Bill will not be available on an Opportunity.
How to convert an Opportunity to a Repair Order
- Click View > Workfiles from the menu bar. The Workfiles screen opens.
- Click on the Views option, from the Workfiles search criteria panel.
- Click All under Open Opportunities. The opportunity workfiles appear in the Search Results pane.
- Click on the opportunity workfile that you wish to convert.
- Click Action > Convert to Repair Order from the mini-toolbar. The New Repair Order workfile screen opens.
- Click Save or Save and Close from the toolbar.
*KA6890